Critical Journey Monitoring checks the key actions your users rely on, not just whether the site loads.
We use what's called 'transaction testing' for these and despite the name, it's not just about financial transactions but rather, all sorts of critical steps in a journey.
These include:
Contact and lead forms
E-commerce checkout flows
Quote and application forms
Login and account pages
Newsletter signups
Donation forms
Booking and enquiry steps
We continuously test these journeys to ensure nothing breaks unexpectedly.
If a crucial step slows down or stops working, we get alerted and fix it, often before your users even notice.